Step 1: Select Products
Method 1：
Find the product you want to purchase, copy its link, and paste the product URL into the search box.
Method 2:
Enter the product name in the Superbuy search box and choose from the recommended products on Taobao, Tmall, or 1688.
Step 2: Submit Purchase Request
Method 1:
CNBuyhub can fetch information for 99% of products on Taobao, Tmall, and 1688.com. You can directly select the product’s color, size, and quantity, then click “Add to Cart” or “Buy Now.”
Method 2:
When purchasing products from the above platforms, if a “Purchase Form” page appears, you need to fill in the product order information yourself, then click “Add to Cart” or “Buy Now.”
Step 3: Pay for Products
Choose your payment method and pay for the product price and Mainland China shipping fee.
TIPS:
- Supports multiple currencies, including foreign currencies and RMB.
- Payment methods include PayPal, account balance, and bank transfer.
- Fill in the shipping country and any purchase notes. If you need value-added services, select the corresponding options and submit the order after verifying all information.
Step 4: CNBuyhub Purchases the Product
CNBuyhub will contact the seller to order the product for you.
Step 5: CNBuyhub Inspection & Warehousing
Products are inspected, weighed, and stored in the warehouse. After warehousing, they will appear under “My CNBuyhub” → “My Warehouse.”
TIPS:
- We conduct strict professional inspections upon warehousing and take photos of the products for your review. Any issues are reported and resolved promptly.
- The inspection standard for 1688 products differs from other products. For details, see CNBuyhub 1688 purchasing service description.www.cnbuyhub.com/index/help/index.html?id=149
- You can either submit the warehoused products for overseas shipping (Steps 6–9) or purchase more products and combine them before shipping (repeat Steps 1–5, then continue Steps 6–9).
- Our warehouse offers 60 days of free storage.
- Combining multiple products in one shipment saves international shipping fees.
Step 6: Submit a Package
In “My Warehouse,” select products and click Submit Package, fill in the overseas recipient address, and choose from the recommended shipping options.
TIPS:
- Some products have shipping restrictions; not all logistics options are available. We filter and provide the usable options for you to choose from.
- We offer packing, reinforcement, and insurance services. If needed, we will pack according to your instructions.
Step 7: Package Review
After receiving your package request, CNBuyhub will review the products and selected shipping method. If your items cannot be shipped together (e.g., general goods and sensitive items), new shipping suggestions will be provided.
Step 8: Pay International Shipping
Choose a payment method and pay for international shipping and customs fees.
TIPS:
- The international shipping deposit is calculated based on estimated weight, chosen shipping method, and destination.
- The final shipping fee is based on the carrier’s verified package volume and weight. Any difference from the deposit will be refunded to your CNBuyhub account after shipment.
Step 9: CNBuyhub Ships the Package
Products are combined, packed, reinforced, weighed, and shipped.
TIPS:
- After shipment, you can track logistics under “My CNBuyhub” → “My Packages.”
Step 10: Await Delivery
Track the shipment progress in the package list.
TIPS:
- During international shipping, unexpected events may occur, such as delays, confiscation, customs taxes, damage, or loss. CNBuyhub cannot control third-party logistics or customs. However, CNBuyhub will notify you in advance about potential risks and assist you when issues arise.
Final Step: Receive & Review
After receiving your package, confirm receipt in “My CNBuyhub” → “My Packages.” If there are issues, contact customer service for after-sales support.